Dropstone 為你撥打的電話
讓 Dropstone 替你撥打電話,以及它可依循的行動範圍。超出範圍的任何事項都會保留待你核准,每通電話都會以聊天中的一張卡片呈現,並在設定中留有錄音。
Available onFreeProMaxEnterprise需要已驗證的電話號碼。
Dropstone 可以代表你撥打電話:訂位、追蹤訂單、向供應商提問。這是一通真實的電話,撥給真實的號碼,另一端有真人接聽。
你提供的資訊
一通電話需要的不只是任務本身。Dropstone 會取得通話中無法向你詢問的脈絡:
- 它要撥給誰,以及通話的目的
- 它可能需要什麼:要提供的姓名、人數、日期與時間、預算、備案
- 決策權限:它可以單獨同意什麼,以及它絕對不能同意什麼
它絕不會超出你授予的權限做出承諾。如果唯一選項超出你的限制,它會請對方稍候,然後回來找你。
保留的選項與核准
保留的選項會如實回報:對方提供了什麼,以及它與你允許的內容有何差異。由你決定。接受的話,Dropstone 會撥一通簡短的後續電話確認;拒絕的話,它就會放棄。
在你設定的限制之外,不會以你的名義同意任何事項,也不會默默同意任何事項。
通話結束後
每通電話都會以聊天中的獨立卡片呈現,通話進行時,對話旁會開啟通話面板,顯示雙方的即時字幕。通話結束後,卡片與面板會顯示內容摘要與決議,並附上逐字稿與錄音。請參閱在通話進行時觀看。
音訊會被錄製,錄音會列在設定中的錄音底下,你可以在那裡播放或刪除。請參閱通話錄音。
如果聊天是共用的,除非你開啟包含通話錄音,否則音訊不會與聊天共用,而隱藏敏感資訊會在整個通話中隱藏號碼與地址。請參閱分享通話。
Related articles
- Watch a call while it happensWhile Dropstone is on a call, a call panel opens beside the chat: the status, live captions of what each side is saying, the full transcript, and the summary and recording when it ends.
- Share a callShare the chat a call happened in and the link carries the call, its summary, and the transcript. The audio goes only if you include it, and hiding sensitive information replaces numbers and addresses with censor bars.
- Call recordingsEvery call Dropstone makes on your behalf is recorded. Where the recordings are listed, how to play one back, download it, or delete it, and what a shared chat carries.
- Verify your phone numberAccounts created with an email and password need a verified phone number before they can use Dropstone. Verification is an automated phone call that reads a six-digit code aloud. Here is how it works and what to do if the call does not come.
- Get started with Dropstone ChatDropstone Chat at chat.dropstone.io is a conversational assistant with memory, projects, document upload, artifacts, and skills. Here is the layout and the first things to try.
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