Support and status

How to reach Dropstone support, what to include so we can help quickly, and the right address for billing, privacy, security, and enterprise questions.

status.dropstone.io shows whether Dropstone is operating normally, with current incidents, their updates, and history. Check it first when something is not working.

What each Dropstone error means and what to do about it, across chat, the CLI, the SDK, and the API. Usage limits, rate limits, timeouts, bad requests, sign-in problems, and image limits.

Two routes for telling Dropstone something is wrong: the thumbs down under any reply in your own chat, with an optional issue type and details, and the Report button on a shared chat link, which needs no account. What each one sends, and who reads it.