Delete your account

You can delete your account from the dashboard. It is permanent.

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Before you delete

Export anything you want to keep. See Export and delete your data, which lists every route. If you want your conversations, project files, or memory gone as well, delete those before the account.

Cancel your subscription first, or it is cancelled for you. Deleting an account ends any active subscription. Any remaining paid time is forfeited; if you want to use it, cancel the subscription instead and delete at the end of the period. See Manage your subscription.

Organizations. If you are the only owner of an organization, you must transfer ownership or delete the organization before deleting your account.

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Delete

1. 1
   Open Settings in your dashboard.
2. 2
   Choose Delete account.
3. Confirm.

You are signed out everywhere immediately.

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What is removed

• Your account and sign-in
• Every conversation, on every surface, and every artifact
• Every project and every file in it
• Your memory: lessons, studied knowledge, and conversation summaries
• API keys
• Your subscription

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What is not removed

Memory you shared to a team or organization. If you want your shared memories gone, withdraw them before deleting your account; once your account is deleted you cannot. An organization admin can remove any shared memory at any time. See Shared memory across a team.

Conversations you shared with a link stop being available; the links no longer work.

Invoices are retained as financial records for as long as the law requires, but are no longer linked to a sign-in.

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Changing your mind

Deletion cannot be undone. Once confirmed, the data is gone and a new account with the same email starts from nothing, with a fresh memory.

If you are unsure, cancel your subscription instead. Your account moves to Free and everything is kept.

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Trouble deleting

If the option is unavailable or the deletion does not complete, contact support from the email on the account.