Dropstone Support

Trackers: a table Dropstone keeps for the chat

A tracker is a table the conversation keeps coming back to, kept as a thing of its own rather than re-pasted into every reply. Where it lives, how to change it by asking, and what a shared link does with it.

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A tracker is a table the conversation keeps returning to: an outreach board, a task list, a comparison filled in over several turns. Dropstone keeps it as a thing of its own instead of re-pasting it into every reply, and updates only what changed.

One looks like this. The values are a sample, not from anyone's account:

Candidate pipeline

5 columns · 5 rows · updated 12 minutes ago

#CandidateStageStatusNext step
1Aarti NairInterviewSentPanel booked for Thu 24 Sep, 11:00, room 2
3Dev PatelOfferDraftedFinal version to review, send once the reference check lands
5Meera IyerScreeningQueued20-minute call, ask about the notice period
2Karan RaoInterviewSentTake-home sent, follow up on Friday if it is quiet
4Ananya ReddyOfferAcceptedStart date to confirm, send the equipment list
Copy as tableClear

Where it lives

A Tracker button appears in the chat header once the chat has one, with a count when there are several. Open it for the current state, and use the arrows to move between trackers.

The first time Dropstone makes one, a callout under the button says so and points at it. The table is never shown inside the reply, so without that the first one is easy to miss. Later ones are announced the same way, named.

A public link carries the trackers as they stood when the link was made, and the page says a tracker is there. See Share a conversation.


Changing it

Ask, in the chat. The footer of every tracker says to ask Dropstone for a change, and gives an example of the kind of edit that works. Dropstone edits the row rather than making a new table.

You can also Copy as table to take the current state somewhere else, and Clear to remove a tracker you are done with. On a shared link the tracker is read-only: no Clear, and no prompt to ask for changes.


Who can change it

Anyone in the chat with the editor role, and the chat's owner. Changes are recorded: the shared-chat log lists what changed in the tracker, because the tracker belongs to the chat rather than to one person's message. See Invite people to a chat and What is recorded in a shared chat.


Hiding what is in it

An outreach board is exactly where email addresses and phone numbers end up. Hide sensitive information on a share redacts the tracker as well as the messages.

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