Dropstone Support

What is Dropstone?

Dropstone is an AI agent with persistent memory. It reads, edits, runs, and builds across chat, the CLI, and the SDK, and what it learns holds from one session to the next. Start here.

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Dropstone is an AI agent with a memory. It does the work, not just the answering: it reads your codebase, edits files, runs commands, and builds the documents and artifacts you ask for.

Most assistants start over in every conversation. Dropstone keeps a memory that belongs to your account. One memory. Every surface. The memory is the same in this conversation and the next, in a chat, in your terminal, and in your own code.

Dropstone Support covers Dropstone Chat, the dashboard, plans and billing, teams, privacy, and how to get help. The CLI has its own reference at docs.dropstone.io.


Start with memory

The memory is what makes Dropstone different, so it is worth understanding first.


Where you can use it

SurfaceWhat it is for
Dropstone ChatConversations, documents, projects, and artifacts in the browser
Dropstone CLIAn agent that reads, edits, and runs code in your terminal
Dropstone SDKThe same agent, from your own applications
DashboardYour usage, plan, settings, and organization

Dropstone carries one memory across every surface, and all of them share one account and one usage allowance. See Where can I use Dropstone?.


Get going

  1. Open chat.dropstone.io and ask it something
  2. Correct it the first time it does something you would do differently

That third step is the one that matters. It is how the memory starts.


Plans

Dropstone has a free plan and paid plans for individuals, teams, and enterprises. Every plan includes memory. See Compare plans and How usage and limits work.


If something goes wrong

Service status shows whether Dropstone is up. Troubleshoot error messages explains what specific errors mean. How to get support is how to reach a person.

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