Dropstone Support

Who can see and change your memory

What Dropstone remembers belongs to your account. You can read all of it and delete any of it, the agent records and never forgets on its own, and nobody at Dropstone can read it.

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What Dropstone remembers belongs to your account. You can read all of it, and delete any of it. This page is about who else can touch it, because that is the part people ask about.


What is kept

Two kinds of entry, kept differently on purpose:

  • Rules. How you want things done. A rule is applied to every task, which is why a wrong one matters.
  • Facts. Something true about you or your work, recalled only when it is relevant to what you are doing.

Studied knowledge sits alongside them: when you ask Dropstone to read a page, a paper, or a reference and keep what it learned, it is stored the same way. See How Dropstone remembers you.


You

See it. Ask Dropstone "what do you remember about me?" and it lists everything, or open /memory in the CLI, which shows the rules first, labelled as applying to every task, then the facts.

Delete it. In that CLI list, press x on the entry. Or ask Dropstone to forget something and it will find the entry and remove it. If the server refuses, the CLI says so rather than pretending: "Could not forget that one. It is still being applied." See Change or forget a memory.

Share it. A memory starts private to you. Only its author can share it with a team or with the whole organization, from the session where it was written. Nobody can share yours on your behalf.


Dropstone

The agent records as it works: when you correct it, reject an approach, or state a preference, it saves that. When it meets the same thing again it merges the repeat rather than storing a second copy.

It never forgets anything on its own. Its instruction is explicit: forget only when the person asks, never on its own judgement. Deletion is yours to ask for.


Your organization

If you shared a memory with your team or your organization, an administrator can withdraw it from the shared list. Withdrawing is not deleting: the entry returns to you privately, and you can share it again. A memory you kept private cannot be withdrawn, read, or listed by anyone else in the organization.


Dropstone staff

There is no route into your memory from Dropstone's side. It is not part of support access, and it is not part of the organization's data controls: content logging covers conversations, not memory. See How an organization manages its data.


How it is found again

Rules are applied to every task, without being searched for. Facts are found by meaning rather than by keyword, so "the client with the Tuesday deadline" can recall a fact you wrote as "Acme ships on Tuesdays".


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