Get an organization for your company
How a company gets a Dropstone organization: contact sales, describe what you want and why, and wait for a person to review the application. What to include, what you get once approved, and how long each step takes.
An organization is not something you switch on from a settings page. It is applied for, reviewed by a person, and set up with you. Nothing is approved automatically.
How to apply
- Go to the contact page and choose the sales route.
- Describe your company, what you want Dropstone for, and why. Plainly, in your own words, is enough.
- Wait for a representative to reply.
- If the application is approved, your organization exists at
dropstone.io/org/<your-company>, and administrators are appointed.
What to include
- Your company name, as it should appear in the dashboard.
- A contact address on your company's domain. The address you apply from has to match the company, which is what stops an application for one company being sent from another one's address.
- How many people will use it, roughly.
- What you want it for, and why Dropstone rather than what you already have.
What happens to the application
A person reads it. Dropstone evaluates the company, the domain, and what the organization intends to do, and then either approves it or asks you something.
If you are already a customer at the same domain, we will say so rather than queueing a duplicate.
How long it takes
Every step has a person in it, so these are the timings to plan around rather than a countdown. On the security and legal step the pace is set by your own review, not by ours.
First contact: 3 to 5 business days
An application is read by a person, not a queue. If we need something before we can evaluate it, we ask for it here.Review and approval: 5 to 10 business days
We evaluate the company, the domain, and what the organization intends to do. An approved application becomes an organization, and administrators are appointed.Security and legal: 3 to 5 weeks
The data processing agreement, our answers to your security questionnaire, and the certification material for the providers we run on. This is the longest step, and the one where your side sets the pace.Contracting: 2 to 4 weeks
The agreement, the seats, and invoicing. An Enterprise agreement is invoiced by purchase order rather than charged by card. See Billing for your organization.Setup and pilot: 1 to 2 weeks
The organization exists, the owner is appointed, single sign-on is connected, and the first teams are onboarded. See Single sign-on and Roles and permissions.
Add the steps up and an application becomes a working pilot in two to three months, most of it in the two steps where your own teams are the ones doing the work.
After approval
You get the organization dashboard, where the owner can add members, create teams, set the data controls, and connect single sign-on. Administrators are appointed from there, and the roles decide what each person can see. See Roles and permissions.
Everything after that is the same product you already know: the same account, the same memory, the same surfaces. The organization adds the controls around them.
Related articles
- Your organization dashboardWhat each section of your organization dashboard holds, from members and teams to usage, billing, policies, the audit log, and the conversation archive. And who can see which part.
- Roles and permissionsThe six roles in a Dropstone organization, what each one may do, why reading member conversations is deliberately not an administrator power, how administrators are appointed, and what the gold verified mark means.
- Organization status: what each one meansActive, on hold, suspended, cancelled, and terminated. What each state does, why only two of them can be reviewed, and what happens to your work in each.
- Billing for your organizationHow an organization is billed: seats bought and managed in the dashboard and paid through a payment portal, or an Enterprise agreement invoiced by purchase order. Who can see it, and where invoices live.
- Dropstone for teams and organizationsAn organization gives a company one Dropstone account structure, centralized billing, members and teams, shared memory, and enterprise sign-in. What an organization is, roles, and how to set one up.
- Compare plansDropstone has a Free plan, Pro, Max, and Enterprise. Every plan includes memory across chat, CLI, and SDK. Plans differ in weekly usage, which models you can use, and team features.